ALL jewelry, sale items and accessories are final sale and nonrefundable. If you are returning a non-sale item, we only except the item back with tags attached, being unworn, and unsoiled (without perfume or make up etc.) Within 30 days of purchase. No exceptions. Return shipping is payed by customer not The Wooden Ramble. Only store credit will be given for clothing returns. All custom orders are non refundable.Please contact with any questions.